Privacy Policy
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Evolvoom (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, and safeguarded when using the Evolvoom platform, website, and related services.
1. Information we collect
We may collect the following types of information:
Personal information you provide directly, such as your name, email address, and account details.
Store data connected through supported integrations such as Shopify.
Customer interaction data used to generate automated outreach and product recommendations.
Usage data, including device information, log data, and analytics related to platform activity.
Communications sent to our team, including support requests, feedback, and inquiries.
2. How we use your information
Your information is used to:
Operate and maintain the Evolvoom platform.
Generate AI-powered outreach and customer conversations.
Analyze purchase history and customer behavior to improve personalization.
Improve platform performance, reliability, and product features.
Communicate service updates, notifications, and support responses.
3. Customer data processing
When Evolvoom is connected to third-party platforms such as Shopify:
Store and customer data may be analyzed to generate personalized product recommendations and outreach messages.
Data is processed only for the purpose of operating Evolvoom’s AI-driven sales and retention features.
Evolvoom does not sell identifiable personal data to third parties.
4. Data sharing
We may share limited information only with trusted service providers, including:
Hosting and cloud infrastructure providers.
Analytics and monitoring services used to maintain platform performance.
Communication and support tools used to operate the service.
All service providers are required to protect your information and use it only for the services they provide.
5. Data security
We implement industry-standard security measures designed to protect your information from unauthorized access, misuse, or disclosure. However, no digital system can guarantee complete security, and we cannot ensure absolute protection of transmitted data.
6. Your rights
Depending on your location, you may have the right to:
Access the personal data associated with your account.
Request correction or deletion of your data.
Withdraw consent for certain types of data processing.
Request restrictions on how your data is used.
7. Contact us
If you have questions about this Privacy Policy or your data, contact us at: support@evolvoom.com